Privacy Policy

Last updated: March 15, 2026

Introduction

Welcome to Moonshot Travel ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Book travel or flights through our Service
• Subscribe to our newsletter or marketing communications
• Contact our customer support team
• Participate in surveys or promotions

This information may include: name, email address, phone number, payment information, travel preferences, passport information, loyalty program details, and other information you choose to provide.

Automatically Collected Information

When you access the Service, we may automatically collect certain information, including:

• Device information (IP address, browser type, operating system)
• Usage data (pages viewed, time spent, click patterns)
• Location data (with your permission)
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our Service
• Process your transactions and bookings
• Send you price drop alerts and travel notifications
• Improve and personalize your experience
• Communicate with you about updates, offers, and customer service
• Detect and prevent fraud or security issues
• Comply with legal obligations
• Analyze usage patterns and optimize our Service

How We Share Your Information

We may share your information with:

• Airlines and Travel Partners: To complete your bookings and reservations
• Service Providers: Third-party vendors who perform services on our behalf (payment processing, analytics, customer support)
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Legal Requirements: When required by law or to protect our rights and safety
• With Your Consent: When you explicitly authorize us to share your information

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access and receive a copy of your personal data
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict certain processing activities
• Data portability
• Withdraw consent (where processing is based on consent)
• Opt-out of marketing communications

To exercise these rights, please contact us at privacy@msos.ai.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

For more information, please see our Cookie Policy.

Third-Party Websites

Our Service may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us and we will take steps to delete such information.

International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our Service, you consent to such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: privacy@msos.ai
• Support: support@msos.ai